Privacy policy
Last updated: August 2026
The Curated respects your privacy. This Privacy & Cookie Policy explains how we collect, use, share and protect your personal information when you visit our website, purchase from us or otherwise interact with The Curated.
1. WHO WE ARE
The data controller is:
The Curated AS
Bankveien 6B
1383 Asker
Norway
Organisation No. 924 366 893
Email: hello@shopthecurated.net
In this policy, “The Curated”, “we”, “us” and “our” refer to The Curated AS.
2. INFORMATION WE COLLECT
Depending on how you interact with us, we may collect and process information including:
- your name;
- email address;
- telephone number;
- billing and delivery addresses;
- customer account information;
- order and purchase history;
- returns, exchanges, refunds and credit notes;
- delivery information;
- payment and transaction information;
- promotional or customer benefits used;
- communications with Customer Care;
- marketing preferences;
- product interests and preferences;
- interactions with our website;
- browser and device information;
- IP address;
- approximate location derived from technical information;
- cookie and similar technology identifiers; and
- information used for fraud prevention, security and protection against misuse of our services.
Payment card information is generally processed securely by our payment providers rather than stored directly by The Curated.
3. HOW WE USE YOUR INFORMATION
We may use your personal information to:
- process and manage purchases;
- administer payments;
- fulfil and deliver orders;
- provide order and delivery updates;
- process returns, exchanges, refunds and credit notes;
- manage pre-orders;
- provide Customer Care;
- manage customer accounts;
- handle complaints and statutory claims;
- prevent fraud and misuse;
- protect our website, customers and business;
- comply with legal, accounting, tax and regulatory obligations;
- send marketing where permitted;
- personalise our services and communications;
- understand how customers use our website;
- improve our products, website and customer experience; and
- measure and improve our marketing and advertising.
4. OUR LEGAL BASES FOR PROCESSING
We process personal information only where we have an appropriate legal basis.
Depending on the circumstances, this may include:
Performance of a contract — where processing is necessary to process your order, take payment, deliver products, administer returns or exchanges, or otherwise provide services you have requested.
Legal obligations — where we need to process or retain information to comply with accounting, tax, customs, consumer protection or other legal requirements.
Legitimate interests — where processing is reasonably necessary for our legitimate business interests, including fraud prevention, security, protecting our business and customers, improving our services and establishing or defending legal claims, provided those interests are not overridden by your rights and interests.
Consent — where applicable law requires your consent, including for certain marketing, advertising, analytics or cookie activities.
Where processing is based on consent, you may withdraw that consent at any time.
5. ORDERS, RETURNS & CUSTOMER CARE
We process information necessary to administer your relationship with The Curated, including purchases, payments, delivery, pre-orders, returns, exchanges, refunds, credit notes, enquiries and complaints.
We may retain communications and information concerning transactions where reasonably necessary to provide Customer Care, resolve disputes, comply with legal obligations and establish, exercise or defend legal claims.
6. FRAUD PREVENTION & SECURITY
We may use personal information to:
- verify transactions;
- detect and prevent payment fraud;
- protect customer accounts;
- investigate suspicious activity;
- prevent misuse of returns, refunds, exchanges, promotions and customer benefits;
- identify abnormal or potentially fraudulent transaction patterns;
- protect our website and technology systems; and
- establish, exercise or defend legal claims.
Where appropriate, this processing is based on our legitimate interests in protecting The Curated and our customers and preventing fraud and misuse.
7. MARKETING
Where permitted by law, we may send you communications about The Curated, including new collections, product launches, restocks, editorial content, events and other news.
Where consent is required, we will send such marketing only after obtaining your consent.
You can unsubscribe from electronic marketing at any time by using the unsubscribe link provided in our communications or by contacting us.
Withdrawing from marketing does not prevent us from sending service communications relating to your orders, account, returns or other transactions with us.
8. PERSONALISATION & ANALYTICS
We may use information about your interactions with The Curated to understand customer preferences and improve our website, products, recommendations and communications.
We may also use analytics to understand how customers interact with our website, including pages viewed, products viewed, traffic sources and website performance.
Where cookies or similar technologies require consent, they will only be used after the required consent has been obtained.
9. ADVERTISING
Subject to your privacy and cookie choices, we may work with advertising and technology providers to:
- measure advertising effectiveness;
- understand whether advertising contributed to a purchase;
- create or use advertising audiences;
- manage advertising frequency; and
- show advertising that may be more relevant to you on third-party websites or platforms.
Advertising and tracking technologies requiring consent will only be activated after the required consent has been obtained.
You can change applicable choices through Cookie Settings.
10. AUTOMATED PROCESSING & PROFILING
We may use information about purchases, website interactions, engagement and preferences to create customer segments and make our services, recommendations, communications and advertising more relevant.
Automated systems may also be used for transaction security and fraud prevention.
We do not make decisions based solely on automated processing that produce legal or similarly significant effects on you unless permitted by applicable law and appropriate safeguards are in place.
11. WHO WE SHARE INFORMATION WITH
We may share personal information with trusted third parties that help us operate our business, including providers supporting:
- our e-commerce platform;
- payment processing;
- fraud prevention and security;
- warehousing and fulfilment;
- shipping, customs and delivery;
- returns and exchanges;
- Customer Care;
- email and marketing;
- analytics;
- advertising;
- technology, hosting and cloud infrastructure;
- accounting; and
- legal and professional advisory services.
We may also disclose information where required by law, court order or a competent authority, or where reasonably necessary to establish, exercise or defend legal claims.
We do not sell your personal information in the ordinary meaning of selling personal information for money.
12. SHOPIFY
Our online store is powered by Shopify.
Shopify provides the e-commerce infrastructure that enables us to operate our online store and processes certain personal information in connection with those services.
Depending on the circumstances, Shopify may process information on our behalf or for purposes determined by Shopify in accordance with applicable data-protection law.
Further information about Shopify's processing is available through Shopify's privacy information.
13. SHIPPING & DELIVERY
To fulfil your order, we may share information with warehouses, fulfilment providers, carriers, customs providers and other logistics partners.
This may include your name, delivery address, telephone number, email address and relevant order information.
Information may also be provided to customs authorities or other authorities where required by law.
14. INTERNATIONAL DATA TRANSFERS
Some of our service providers or their technology infrastructure may be located outside Norway or the European Economic Area.
Where personal information is transferred to a country that has not been recognised as providing an adequate level of data protection, we use appropriate safeguards required by applicable data-protection law.
These may include European Commission Standard Contractual Clauses or another lawful transfer mechanism, together with supplementary safeguards where required.
You may contact us for further information about safeguards applicable to your personal information.
15. HOW LONG WE KEEP YOUR INFORMATION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to comply with applicable legal, accounting, tax and regulatory requirements.
Retention periods therefore depend on the information and why we process it.
For example:
- transaction records may be retained for applicable accounting, tax and consumer-law periods;
- Customer Care records may be retained as reasonably necessary to resolve enquiries and establish or defend claims;
- account information may be retained while your account remains active and for an appropriate period afterwards;
- marketing information may be retained while you remain subscribed or until it is no longer necessary; and
- fraud and security information may be retained for an appropriate period where necessary to protect The Curated and its customers.
When information is no longer required, we delete or anonymise it where appropriate.
COOKIES & SIMILAR TECHNOLOGIES
16. WHAT ARE COOKIES?
Cookies are small data files stored on or accessed from your device when you visit a website.
We may also use similar technologies such as pixels, tags and local storage. For simplicity, we refer to these technologies collectively as “cookies” in this policy where appropriate.
17. STRICTLY NECESSARY COOKIES
Certain cookies are necessary for our website and requested services to function.
These may be used for:
- shopping bag functionality;
- checkout;
- payments and transaction security;
- customer account login;
- fraud prevention;
- security;
- remembering privacy choices; and
- maintaining essential website functionality.
Where permitted by applicable law, these technologies may operate without consent because they are necessary to provide the website or a service you request.
18. ANALYTICS COOKIES
Analytics cookies help us understand how visitors use our website.
They may provide information concerning pages visited, products viewed, website navigation, traffic sources, website performance and technical issues.
Where consent is required by applicable law, analytics cookies will only be activated after you consent.
19. PERSONALISATION COOKIES
Personalisation technologies may help us remember choices, understand preferences and provide a more relevant customer experience.
Where required by applicable law, these technologies will only be activated after consent.
20. ADVERTISING & MARKETING COOKIES
Subject to your consent where required, advertising and marketing technologies may be used to:
- measure advertising performance;
- understand conversions;
- create or use advertising audiences;
- manage advertising frequency; and
- show advertising that may be more relevant to you on third-party platforms.
These technologies may involve information being shared with advertising and technology providers.
21. YOUR COOKIE CHOICES
Where consent is required, you will be given choices regarding optional cookies.
You should be able to:
Accept optional cookies
Reject optional cookies
or
Manage your preferences
Strictly necessary cookies cannot generally be disabled through our consent tool because the website or requested services may not function correctly without them.
You can change or withdraw your consent to optional cookies at any time through Cookie Settings on our website.
Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
Rejecting optional cookies will not prevent you from purchasing products, although certain personalised or non-essential functionality may be unavailable.
22. THIRD-PARTY COOKIES & TECHNOLOGIES
Some cookies and similar technologies may be provided by third parties supporting our website, payments, analytics, advertising, marketing, security and other services.
Information about the specific technologies currently in use and available choices may be provided through our Cookie Settings interface.
23. COOKIE DURATION
Cookies may be session cookies, which generally expire when you close your browser, or persistent cookies, which remain for a defined period or until deleted.
The duration depends on the purpose of the individual cookie.
Further information about individual cookies and their duration may be available through our Cookie Settings interface.
YOUR PRIVACY RIGHTS
24. YOUR RIGHTS
Subject to applicable legal conditions, you may have the right to:
- request access to your personal information;
- request correction of inaccurate information;
- request deletion of your information;
- request restriction of processing;
- object to certain processing based on legitimate interests;
- receive certain information in a portable format;
- withdraw consent where processing is based on consent; and
- exercise rights relating to certain automated decisions.
You have the right to object to direct marketing at any time.
Withdrawing consent does not affect processing lawfully carried out before consent was withdrawn.
We may need to verify your identity before completing certain requests.
25. COMPLAINTS
If you have concerns about how we process your personal information, please contact us.
You also have the right to lodge a complaint with a competent data-protection authority.
The Curated AS is established in Norway and is subject to the supervision of Datatilsynet, the Norwegian Data Protection Authority.
If you live elsewhere in the EEA, you may also have the right to contact the supervisory authority in your country.
26. SECURITY
We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration and disclosure.
No internet-based service can be guaranteed to be completely secure.
27. CHILDREN
Our website is not directed at children and we do not knowingly seek to collect children's personal information for marketing purposes.
28. CHANGES TO THIS POLICY
We may update this Privacy & Cookie Policy from time to time to reflect changes in our services, technologies, business practices or legal requirements.
The latest version and update date will be published on our website.
29. CONTACT
For privacy questions or to exercise your rights, contact:
The Curated AS
Bankveien 6B
1383 Asker
Norway
Organisation No. 924 366 893
